Truefunder Limited, trading as "Truefunder" ("we" / "us") respects your privacy.
- 1 Information About Us
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Truefunder Limited, a company registered in England and Wales under number 09787662, whose registered office is at Bridge House, 4 Borough High Street, London SE1 9QR
- 2 Information We May Collect From You
2.1 Information you give us: You may give us information about you by filling in forms on our website or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, donate to a beneficiary organisation, comment on our website, communicate with us via third party social media sites, request customer support, or otherwise communicate with us. The information you give us may include your name, job title, address, e-mail address and phone number, your preferences and interests and other information relevant to customer surveys and/or offers.
2.2 Information we collect about you. We collect information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views). If you call us, we will record your phone and/or mobile phone number and the time, date and day of the week and length of your call and whether the call was answered or not.
- 3 Cookies
- 4 How Your Information Is Used
4.1 Information you give to us: We will use this information:
(a) To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
(b) To provide you with information about other products and services we offer that are similar to those that you have already been involved with or enquired about;
(c) To provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing member, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (i.e. the order form or registration form, as applicable);
(d) To notify you about changes to our products and services; and
(e) To ensure that content from our site is presented in the most effective manner for you and for your computer.
4.2 Information we collect about you. We will use this information:
(a) To administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
(b) To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
(c) To allow you to participate in interactive features of our service, when you choose to do so;
(d) As part of our efforts to keep our site safe and secure;
(e) To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and
(f) To make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
- 5 Disclosure Of Your Information
5.1 We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
5.2 We may share your information with selected third parties including:
(a) Business partners, suppliers and sub-contractors including data processing companies and mailing houses for the performance of any contract we enter into with them or you;
(b) Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and
(c) Analytics and search engine providers that assist us in the improvement and optimisation of our site.
5.3 We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
(b) If Truefunder Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its members will be one of the transferred assets; or
(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of use;
(d) Or to protect the rights, property, or safety of Truefunder Limited, our members, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection.
- 6 Where We Store Your Personal Data
- 7 Security
7.1 We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information.
7.2 Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.
- 8 Links To Other Websites
8.2 You should exercise caution and look at the privacy statement applicable to the third party websites in question.
- 9 Controlling Your Personal Information
9.1 You are in control of what information you provide to us through this website. You may choose to restrict the collection or use of your personal information in the following ways:
(a) Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; and
(b) If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing us at info@theTruefunder.com. A link enabling you to unsubscribe from direct marketing will be included in every direct marketing communication that is sent to you.
9.2 Please note that if you choose not to share some of your information, you may not be able to access or use some areas of the site.
- 10 Access To Information
10.1 You may request details of personal information which we hold about you under the Act. A small fee will be payable. If you would like a copy of the information held on you please write to Truefunder, Bridge House, 4 Borough High Street, London SE1 9QR.
10.2 If you believe that any information we are holding on you is incorrect or incomplete, please write to or e-mail us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
- 12 Contacting Us